Help & FAQ
If an organization interfaces with external entities for outsourcing of collections activities, how does Kollect Applications Suite support organization in terms of sending Customer Accounts information to the external entities?
Kollect Data Access Server provides the interfacing capability to external entities, for example the Skip Tracing Agencies, Outside Collection Agencies and Bulk Printers, in order to send and receive the latest Customer Accounts information to process and perform the necessary treatment actions.

Kollect Applications Suite is capable of providing online batch updates, batch file updates as well as real-time updates of information between the external entities and Kollect Applications Suite’s own data repository.

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Kollect Application Suite

Top 10 FAQ

- What is the necessity of automating the Credit Collections Management and Revenue Recovery process?

- What is a Promise to Pay?

- What is the price of the solutions?

- We deal with multiple financial products. How can we manage our overall risks in exposure of the various different product lines such as credit cards and loans as a Bank?

- What’s the average time the Collector takes while working on a Customer Account using Kollect Applications Suite?

- What are the challenges of Credit Collections Management and Revenue Recovery?

- What is Kollect Applications Suite?

- What are the key decision drivers of Credit Collections Management and Revenue Recovery?

- What is the prerequisite of establishing a unique Customer ID?

- What kind of reports does Kollect Applications Suite provide that I can leverage on?

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