Help & FAQ
What is Skip Tracing?
Skip Tracing is the specialized process of trying to locate hard-to-find Customers who have been delinquent in their payments. Some of these missing Customers may have intended to defraud by moving away; others could be due to an inadvertent mix-up in name or address. These skip Customer Accounts are Accounts which still have unpaid balances and the organization has yet to receive payment from the overlooked Customer Accounts.

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Kollect Application Suite

Top 10 FAQ

- What is the necessity of automating the Credit Collections Management and Revenue Recovery process?

- What is the price of the solutions?

- We deal with multiple financial products. How can we manage our overall risks in exposure of the various different product lines such as credit cards and loans as a Bank?

- What’s the average time the Collector takes while working on a Customer Account using Kollect Applications Suite?

- What is a Promise to Pay?

- What are the challenges of Credit Collections Management and Revenue Recovery?

- What is Kollect Applications Suite?

- What are the key decision drivers of Credit Collections Management and Revenue Recovery?

- What is the prerequisite of establishing a unique Customer ID?

- What kind of reports does Kollect Applications Suite provide that I can leverage on?

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