Help & FAQ
How does Kollect PowerCollect manage Promises to Pay?
When on the phone with a Collector, the Customer either agrees to pay right away and the Collector can take payment by several methods, or the Collector can record a promise to pay, which includes promised amount, promised date, and other detailed information to track. This ensures that the key data is recorded and tracked for automatic follow-up, helping to collect revenue faster. Kollect PowerCollect then either closes the delinquency when payment is made and posted on the account, or creates a follow-up task if the promise is broken to ensure the debtor makes good on the promise to pay.

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Kollect Application Suite

Top 10 FAQ

- What is the necessity of automating the Credit Collections Management and Revenue Recovery process?

- What is the price of the solutions?

- We deal with multiple financial products. How can we manage our overall risks in exposure of the various different product lines such as credit cards and loans as a Bank?

- What’s the average time the Collector takes while working on a Customer Account using Kollect Applications Suite?

- What is a Promise to Pay?

- What are the challenges of Credit Collections Management and Revenue Recovery?

- What is Kollect Applications Suite?

- What are the key decision drivers of Credit Collections Management and Revenue Recovery?

- What is the prerequisite of establishing a unique Customer ID?

- What kind of reports does Kollect Applications Suite provide that I can leverage on?

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